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Privacy Policy

At CircleOtrip, we strongly follow privacy policy for the customer’s personal information protection. This policy sets describe how we collect, use, store, disclose and treat your personal information, how it is used and what the security is, as mentioned by the Privacy Principles (“APPs”) set in the Privacy. Your personal information is collected for the single purpose of providing travel services to you. That's why we only ask you for right information related to the services we provide. We never sell, rent, share, trade any of your personal information.

Please review our current Privacy Policy, which also governs your use of this Website, to understand our practices.

1. Collection of personal information during reservations

The personal information collected, stored, used and disclosed by us is collected from you by our travel agents. We only asked for personal information that is necessary for assisting the requested services. The types of personal information that we asked for you depends on your individual circumstances or on the type of service that you request to us. For example, when you request us to make your holidays or flights booking, we asked some personal information listed as:

(a) Name On your passport (First Name & Last Name)
(b) Gender
(c) Date of traveler’s birth
(d) Email address for information sharing
(e) Postal Code
(f) Nationality
(g) Payment Mode (Credit card, Debit card or other payment details) including billing
(h)Complete billing address
(i) Contact Number
(j) Travel Details

You may also ask for some Sensitive information, but is not limited to health information, religion or details of a any record that may be relevant to your travels history.
We can collect your personal information in a variety of ways, including the following methods:

(a) Travel Agents asked for information directly when making a booking either with us directly or you make self on circleotrip. This information will usually provided to us by writing or by telephonic conversations.
(b) Information provided by you on our website during registration for special deals, competitions or to receive our newsletters.
(c) From other travel service providers
(e) From market researches
(f) From third party service providers that collect your personal information when providing you a service and then they provide that information to us, such as frequent flyer programs and
(g) Through cookies or our server software help.

2. Uses of your personal information.
We at CircleOtrip collect your personal information for the strong purpose of providing travel related services.

We (our travel agents) ask for your correct personal information over phone or by email conversation while assisting give services:-

(a) To make your reservations with airlines, hotels and tours travel service providers on your behalf.
(b) To complete administrative process directly associated with your purchase order, such as billing.
(c) To correspond with you in relation to the travel services you have requested for us.
(d) To provide you promotional deals that may be of interest to you.

We will not sell and share single bit of our customers information to third parties and others. Circleotrip only use your personal details for the purpose for what you have requested or a related primary purpose, unless you agree or is permitted under the Privacy Act.

3. Disclosure of your personal information.
We (Circleotrip) disclose our customer’s personal information may to third parties in the following conditions:

(a) To our parent company or sister company tracked by our team.
(b) As authorized by law or where unlawful activity has been engaged in or as required by law enforcement officials or agencies.
(c) With travel service providers such as airlines, travel agencies, tour operators, hotels and other service providers for the purpose of providing you with the travel services that you have requested for us.

When we book your travel and collect your personal information, then we act as an agent on behalf of you with airlines, tour companies, travel insurance providers and hotels who are responsible for providing you services..

4. Security of personal information details.
We take reasonable steps to protect your personal information:-

(a) Ensure that the personal information provided by you during travel reservations, that we store, use and disclose is correct, complete, up-to-date and relevant.
(b) We implement physical, electronic and organizational steps to protect your personal information from misuse, loss and from unauthorized access, modification or disclosure.
(c) We regularly review and update our security software parameters to maintain the security and privacy of personal information that we collected.
(d) We also destroy personal information when it is no longer required.

Following security measures implemented to protect your personal information :

(a) Employing industry standard techniques such as firewalls, virus scanning tools and encryption.
(b) Recommending employees and travel agents to use secure logins and passwords too access to all systems.
(c) Use secure networks.

To the extent privacy by law, we are not liable for any unauthorized access to your personal information or for any other security break.

5. Updates to our privacy policy.
This privacy policy is subject to change without prior or separate notification. Any changes will be posted to our website.

6. Complain us.
If you have any complaint about the way we have dealt with your personal information, or if there has been a break of the Privacy Policies please contact us directly using the details given below.